FAQ-About - Dongguan keyu plastic hardware co. LTD

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ABOUT

1.Q: How do I contact you?

? ?A: You can contact us by inquiries, E-Mail, ?WeChat,WhatsApp, Facebook messenger, Skype,etc.

2.Q:What's Minimum of Quantity( MOQ ) for this item?

? ?A: MOQ is not the same for different products.We accept low MOQ for most items.

3.Q: Could I get a sample before making an order?

? ?A: Yes, we offer free samples however, buyers pay freight.

4.Q: Can I get a catalog?

? ?A: Of course, you can contact our salesman for a catalog.

5.Q: Do you have your own brand?

? ?A: Some products have our own brand.

6.Q:Can I customize LOGO?

? ?A: Yes, we can make logo on products and packing based on your requirement.

7.Q:What is the ?packaging for products?

? ?A: We have retail packaging with good quality,and we also do customized packaging for ODM/OEM customers.

8.Q: What is Lead time for products?

? A: OEM sample 3-5 working days, Mass production:15-30 days.

9.Q: What are the terms of payment you have?

? ?A: We accept ?T/T, L/C before shipment. For small amount payment,we accept paypal,western union,money gram.

10.Q: I only have a credit card,how can I pay?

? ? ?A:You can pay for PayPal by credit card.

11.Q: How do you ship the goods to me?

? ? ?A: We usually send by Express like DHL/FedEx/UPS/TNT, or by post office, airport to airport,sea shipping depending on customer requirement.

12.Q: Do I need to pay any charge when I receive the parcel?

? ? ?A:Usually not , it depends on your country policy.

13.Q:How does your company do regarding quantity control?

? ? A:Our QC team will do strict quality control inspection before shipment to assure best quality.

Our Company

1.Keyu plastics, founded in 2001, is one of the professional manufacturers of battery holder ?in changan town, dongguan city, guangdong province, China.Our company currently provides services to customers in the Europe, North America, Hong Kong, Japan, Taiwan ,homeland and other countries or regions.Based on good fait and the principle of "quality first", we hope to create a better future with all enterprises.Technology-based, customer-centric.

2. Advanced equipment, strong productivity and short supply cycle.All purchases are in line with the European Union ROHS environmental protection standard. We have the personnel of high quality independent high speed stamping and injection molding production parts, equipment and technical capacity. We can make the sample one day and finish the order within 7-15 days

3. Complete variety and one-stop purchasing to reduce your cost.Perfect after - sales service system to solve your worries.